Post-loss home coordination

When a loss occurs, many owners suddenly have to manage communications, decisions and complex follow-up. Water damage, fire, infiltration, vandalism or a loss discovered while you are away: the issue is not only technical, it also becomes administrative and logistical.

Our role: to offer structured, independent and clearer coordination between the involved parties, the owner and, when needed, family members or professionals.

Common situations

water damage in a primary or secondary residence;
frozen plumbing or infiltration;
a loss discovered while you are away;
fire, smoke or major damage;
a loss in a property occupied by an elderly parent.

What our coordination may include

Our support is designed to better structure the file and reduce the owner’s mental load.

centralizing communications and information;
administrative follow-up of the file;
coordination of visits and interventions;
clearer reporting for the owner;
support in comparing options when relevant.

Independent coordination

Our service operates independently from contractors and vendors. This neutrality helps provide a clearer view of the required interventions, avoid rushed decisions and reduce the risk that emergency situations are exploited through unjustified costs.

Independent coordination can also help obtain more detailed quotes when relevant, better understand the available options and avoid being limited to the first proposed intervention.

How we step in

Every file is different. In some cases, we intervene from the very first hours. In others, our role is mainly to structure what comes next: documents, visits, communications and understanding the next steps.

Pricing

Post-loss files are generally offered as a one-time mandate, with evaluation based on the complexity of the situation.

File opening: $250 to $350
Targeted follow-up or coordination: depending on the scope of the mandate
Site visit: depending on distance and needs